Zed-Service™ is a 360 degree after-sales service & warranty management system that revolutionizes the way service processes function.
Zed-Service™ revolutionizes the way service and repair processes function. This service management system is an automated software that streamlines warranty, service and repair management for Carry-In (walk-in), On-Site (field service), Return-To-Bench (RTB) after-sales processes. Explore more with the following links and know how Zed-Service™ can be instrumental in improvising the profitability of your service centers.
Carry-In
Zed-Service™ Carry-in Repair management system is designed keeping in mind the challenges of a carry-in repair center. With an end-to-end module integration, Zed-Service™ enables a complete lifecycle approach to service management. The robust features enable you to streamline paperwork, control overhead expenses and reduce TAT significantly!
On-Site
This is an extended version of the carry-in service management system which additionally takes care of on-site (field-service) and return-to-bench (RTB) repair processes. It allows the service centers to track complete repair lifecycle including product movement right from customer’s location to the TRC (Technical Repair Factory) and back to the customer till the service call is closed.